If you’re a constituent in Newcastle Central and West and are experiencing difficulty, please contact me at any point if you think I can assist you. I am here to work for you and I have supported over 49,000 constituent cases since I was first elected in 2010.
Many organisations in Newcastle can provide help and advice if you are experiencing difficulty. National charities can also be a source of assistance.
My team can help signpost you to places that can help you, or take up issues on your behalf, but the details of these organisations are provided below if you wish to contact them directly.
Emergency Services
Police, Fire, Ambulance: 999
Electricity (Northern PowerGrid): 105 | Visit Website
Gas (Northern Gas Networks): 0800 111 999 | Visit Website | customercare@northerngas.co.uk
Water (Burst mains – Northumbrian Water): 0800 393 084 | Visit Website
Sewage (Northumbrian Water): 0800 328 7648 | Visit Website
General Support
Police (Non-emergency): 101 | Report a Crime
Newcastle City Council: Visit Website
Food Banks: Find Local Food Banks
Cost of Living Support: Connected Voice
Citizens Advice Newcastle: 0808 278 7823 | Visit Website
Welfare Rights & Benefits: 0191 277 2627 | Visit Website
Warm Places & Wellbeing Hubs: Find a Hub
Household Support Fund: Apply Here
National Energy Action: 0800 304 7159 | Visit Website
JobCentre Newcastle: 0800 169 0190 | Visit Website
Mental Health Support
NHS Crisis Team: 111 (press 2) | Visit Website
Samaritans: 116 123 | Visit Website
If U Care Share: 0191 387 5661 | Visit Website
CAMHS (Children’s Mental Health): 0800 652 2864 | Visit Website | NGCYPS@cntw.nhs.uk
Tyneside Mind: 0191 477 4545 | Visit Website
James’ Place (Men’s Mental Health): 0191 406 6000 | Visit Website | newcastle@jamesplace.org.uk
Shout Crisis Text Line: Text SHOUT to 85258
Loneliness Support: Every Mind Matters
Health & Disability
NHS Direct: 111 | Visit Website
Disability North: 0191 284 0480 | Visit Website | reception@disabilitynorth.org.uk
Age UK (Elderly Support): 0800 678 1602 | Visit Website
Housing & Safety
Crisis UK (Housing): 0191 222 0622 | Visit Website | enquiries.newcastle@crisis.org.uk
Women’s Refuge: 01670 820 199 | Angela.Dixon@homegroup.org.uk
Children & Families
Childline: 0800 1111 | Visit Website
NSPCC: 0808 800 5000 | Visit Website | help@nspcc.org.uk